Privacy Policy
How we handle the personal information you share with us.
What we collect
We collect only the information needed to fulfill your order and operate the site.
- Account & checkout details: name, phone, email, shipping address.
- Order details: products purchased and payment status. We never store full card numbers — payments are processed by our PCI-compliant gateway.
- Usage data: anonymous browsing analytics (page views, device type) so we can improve the site.
How we use your information
- To process orders, send confirmation emails, and ship products.
- To respond to your support queries and warranty claims.
- To send order updates and (optional, opt-in only) marketing communication you can unsubscribe from at any time.
- To detect fraud and protect the site.
Sharing your information
We do not sell your personal information. We share it only with the parties needed to complete your purchase:
- Our courier partners (only the shipping address and contact phone).
- Our payment gateway (only what's needed to charge the transaction).
- Indian regulatory authorities, if compelled by lawful order under the Information Technology Act, 2000 and its rules.
Data retention
Order records are retained for at least seven years to satisfy GST and tax requirements. Marketing-related contact details are deleted within 30 days of an unsubscribe request.
Your rights
You can request access to, correction of, or deletion of your personal data by writing to the email on our Contact page. We respond within 14 working days.
Cookies
We use a small number of essential cookies to keep your cart working and remember preferences. We do not use third-party advertising trackers.
Changes to this policy
We may update this policy from time to time. Material changes will be communicated via a banner on the site.